For residential customers, payment is by Direct Debit through GoCardless.
This is an easy to use, secure system; independent of us. When you sign up for our service, you receive an email asking you to sign a direct debit mandate. We do not have access to your bank details; they will be stored by GoCardless. You will be charged for the set-up once the installation is working and then the regular monthly subscription.
Business customers have the option of paying by direct debit or by bank transfer/standing order. Business customers also have the option of quarterly or yearly invoicing.