Reporting faults

The best way to report a fault is via email as it will go straight into our ticket system and gives us an easy way to get back to you:

However, if you have no internet and can’t send an email, you can also use the following:

  • Telephone: 0131 564 0086 – leave a voicemail.
  • Text: 07570 741 382 (Don’t call this, it isn’t a phone!)

If you wish to track the progress of a ticket, you can access your tickets via:
https://helpdesk.bordersonline.net

By |2019-04-20T11:01:26+01:00August 26th, 2018|Comments Off on Reporting faults