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FAQ
How do I switch to Borders Online?
Gigabit Ultrafast Fibre Broadband (Services)
In areas where Openreach have started to roll out fibre to the premises (FTTP) services, Borders Onl...
FAQ
What about my Email account?
FAQ
How reliable is the service?
FAQ
How can we extend the coverage of the WiFi signal around the house?
FAQ
Can I replace my phone line with an Internet phone service?
FAQ
What speeds can I expect from the Borders Online service?
Internet Telephone (Services)
With our Wireless and Fibre services, you don't need a traditional land line for internet access, so...
FAQ
How do we pay for the service?
FAQ
Can I use video conferencing or online games?
Fibre Service Information (Downloads)
Superfast Wireless Broadband (Services)
Borders Online have built a radio network of masts across the Scottish Borders hills and surrounding...
Extending the Wi-Fi service around your property (Downloads)
New Customer Wireless (Downloads)
Request Form Wireless service
Terms and Conditions of Service V1.9 JAN26 (Downloads)
FAQ
How secure is the service?
Networking Services (Services)
As well as supplying broadband Borders Online also offer bespoke networking services to local busine...
Weather Causes Service Disruption (News)
Date: 14/01/2021 12:43 PM
Snow causes disruption to Borders Online Wireless Broadband
FAQ
Do I need a phone line?
FAQ
What is the maximum distance between the antenna and my router?
About
Borders Online was formed in 2019 through the combination of ‘Stobo Dawyck Community Network&r...
COVID Lockdown - Reduced Top Up Charges (News)
Date: 05/01/2021 12:00 PM
Borders Online Reduce Top Up Charges to help those working and schooling from home during this curre...
FAQ
How does Borders Online use my data?
Wi-Fi (Services)
Having a fast internet connection to your house is sometimes the tip of the iceberg when trying to d...
Scottish Broadband Voucher Scheme (News)
Date: 08/04/2021 05:34 PM
The Scottish Broadband Voucher Scheme is the result of the government's R100 project to get superfas...
Intrepid local resident saves the day (News)
Date: 07/01/2025 03:04 PM
Local resident clears snow off the Stobo Mast
FAQ
What equipment do you supply?
FAQ
Sky Q, Sonos and other 'Mesh' Services?
Keeping the Network Running (News)
Date: 26/01/2021 02:16 PM
Ever thought about what conditions are really like on the hills for those people who keep things run...